Got Stuck?

Some signs that your robot could benefit from a thorough service include one or more of the following:

– Not picking up like it previously has
– Running for limited periods of time
– Beeping continuously
– Error codes popping up with no clear reason
– Not charging, turning on or returning to dock
– Making loud, clunky noises or running in circles

Please make contact with us explaining which make and model of cleaner you have, and the nature of your issue.

Please make contact with us explaining which make and model of cleaner you have.

We recommend having your unit serviced approximately every twelve months depending on several factors including:

– Quantum of day to day dirt and dust levels
– Sensitive sufferers in the home
– Pets and pet hair
– Environmental factors including dust levels
– Frequency of use

Robot cleaner service involves the following:

– Disassembly of cleaner
– Rebuilding of cleaning head module
– Cleaning, re-lubrication and testing of gearboxes and brush drives
– Cleaning of left, right and front wheels
– Cleaning of sensors throughout the cleaner
– Cleaning of brushes
– Cleaning of front bumper and drop sensors
– Complete rebuild and clean of dust bin
– Repair/replacement of parts*
*Please note any additional parts or repairs will incur an extra cost. This will be discussed and explained prior to commencement of service and will require a written go-ahead.
-Visit services page to check the service photo gallery.

The general turnaround time for repair/service can be anywhere between 3-9 business days. Delays can occur in the event of parts availability and increased workloads and backlog, however we understand how important a cleaner is to your home and stress our commitment to ensuring you are without your cleaner for as short time as possible. Please note that we will not compromise the quality of the repair for speed. We pride the quality of our work.

No worries, we receive cleaners from across INDIA.

Please make contact with us explaining which make and model of cleaner you have, and the nature of your issue.

We will try to give you a general idea of the problem and a rough estimate before it is sent (Please keep in mind that actual quote may be slightly different once unit has been inspected).

Please send dock, charger and any parts requested by us.

You can send it in a carton box with extra cushion in the box corners to avoid damages in transit.
Please include on a piece of paper your contact details (Name, mobile, email and return address) and description of problem.

Address to send to is:
Please refer ‘Contact Us’ section

Let us know what spares you are looking for. If we don’t have the parts we are more than happy to get it in for you. If you are unsure what you need, please get in contact and we will be more than happy to assist you.